PRIVACY POLICY

Mindful In Nature’s Commitment to Privacy

Mindful in Nature are committed to managing personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (Privacy Act) and in accordance with any other applicable privacy laws.

This document sets out our policies for managing your personal information and is referred to as our Privacy Policy.

In this Privacy Policy, "we" and "us" refers to Mindful in Nature and "you" refers to any individual about whom we collect personal information.

WHAT INFORMATION DOES MINDFUL IN NATURE COLLECT ABOUT YOU?

When you enquire about our services or when you become a client of Mindful in Nature, a record is made which, may include your personal information.

The type of personal information that we collect may include:

  • Identifying information such as your name, gender and date of birth;
  • Contact information such as your home address, home and mobile phone numbers and email addresses, including in some cases your work contact details;
  • Financial information, such as bank account and credit card details;
  • Sensitive information, including information about your health;
  • Information about your activities, such as your lifestyle, hobbies, diet, exercise and other health related information; and
  • Information about your usage of our website or any other online presence.

You can always decline to give Mindful in Nature any personal information we request, but that may mean we cannot provide you with some or all of the services you have requested. If you have any concerns about personal information we have requested, please let us know.

HOW AND WHY DOES MINDFUL IN NATURE COLLECT AND USE YOUR PERSONAL INFORMATION?

Mindful in Nature collects personal information reasonably necessary to carry out our business, to assess and manage our clients' needs, and provide its services. We may also collect information to fulfil administrative functions associated with these services, for example billing, entering into contracts with you and/or third parties and managing client relationships.

HOW AND WHY DOES MINDFUL IN NATURE COLLECT AND USE YOUR HEALTH INFORMATION?

Mindful in Nature is not a health service provider. However, Mindful in Nature may collect your health information to ascertain any health risks which may impede on your ability to engage our services. Mindful in Nature will request this information prior to your booking the Services, and is bound by the Privacy Act in its management of this information.

Mindful in Nature will not disclose your health information to a third party unless you have consented, or the disclosure is required by law, or it is necessary to prevent a serious threat to life, health or safety and it is not practical to get your consent, or if it is directly related to a purpose that you would reasonably expect.

HOW DOES MINDFUL IN NATURE INTERACT WITH YOU VIA THE INTERNET?

You may visit our websites mindfulinnature.com.au without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry), any personal information you provide to Mindful in Nature will be managed in accordance with this Privacy Policy.

Mindful in Nature's websites use cookies. A “cookie” is a small file stored on your computer's browser, which assists in managing customised settings of the website and delivering content. We collect certain information such as your device type, browser type, IP address, pages you have accessed on our websites and on third-party websites. You are not identifiable from such information. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. however, this may prevent you from taking full advantage of the website.

Mindful in Nature's websites may contain links to third-party websites. Mindful in Nature is not responsible for the content or privacy practices of websites that are linked to our website.

HOW DOES MINDFUL IN NATURE HOLD INFORMATION?

Mindful in Nature is committed to ensuring that the information (including sensitive information) you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

DOES MINDFUL IN NATURE USE OR DISCLOSE YOUR PERSONAL INFORMATION FOR DIRECT MARKETING?

Mindful in Nature may use your personal information for the purpose of informing you about our services, upcoming promotions and events, or other opportunities that may interest you. Mindful in Nature will not use your health information for the purposes of direct marketing unless you expressly agree.

If you do not want to receive direct marketing communications, you can opt-out at any time by contacting us using the contact details below.

If you opt-out of receiving marketing material from us, Mindful in Nature may still contact you in relation to its ongoing relationship with you.

We will not provide your personal information to third parties for direct marketing, nor for any other purpose, unless required to by law.

CAN YOU DEAL WITH MINDFUL IN NATURE ANONYMOUSLY?

Mindful in Nature will provide individuals with the opportunity of remaining anonymous or using a pseudonym in their dealings with us where it is lawful and practicable (for example, when making a general enquiry). Generally, it is not practicable for Mindful in Nature to deal with individuals anonymously or pseudonymously on an ongoing basis. If we do not collect personal information about you, you may be unable to utilise our services or participate in our events, programs or activities we manage or deliver.

HOW CAN YOU ACCESS OR SEEK CORRECTION OF YOUR PERSONAL INFORMATION?

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at hello@mindfulinnature.com.au.

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

COMPLAINTS ABOUT PRIVACY

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to hello@mindfulinnature.com.au.

We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

CHANGES TO PRIVACY POLICY

Please be aware that we may change this Privacy Policy in the future. We may modify this Privacy Policy at any time, in our sole discretion and all modifications will be effective immediately upon notifying you through the Application or our posting of the modifications on our website.

HOW CAN YOU CONTACT MINDFUL IN NATURE?

The contact details for Mindful in Nature are:

Mindful in Nature Privacy Officer

hello@mindfulinnature.com.au